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Omnichannel manager – KSA

ABOUT THE JOB

We are looking for a highly motivated and driven Omnichannel Manager based in Riyadh to be part of Opontia’s Brand Management team. This is a unique opportunity for a self-starter who will be a key part of the Opontia growth team and will be responsible for managing a portfolio of fast-growing eCommerce brands on leading marketplace and ecommerce platforms such as Amazon, Noon etc. The ideal candidate should be experienced in the e-commerce lifecycle: online store set up, content creation, data analysis, platform tools, and FBA/FBN

KEY RESPONSIBILITIES

Manage brands end to end across different marketplaces (such as Noon, Amazon etc) on a daily basis by focusing on stock availability, price competitiveness, and assortment growth
Manage processing, fulfillment and delivery of orders across all platform in coordination with Ops team
Analyze and take strategic marketing initiatives based on the sales/marketing performance

Respond to pre and post sales queries and reviews
Process returns and claims submission across marketplaces in coordination with Ops
Plan promotional campaigns and coordinate execution with the platforms
Plan marketing campaigns with inputs from Brand Managers and Marketing teams
Ensure optimal product presentation in terms of content, graphics, images to drive sales and profitability through proper merchandising and visibility on online platforms and channels
Gain full category understanding in terms of highly demanded products, average basket size, and competitors to maximize and ensure consistent growth of the brand
Work with cross-functional teams to resolve any issues impacting businesses and platforms
Present analysis and recommendations to internal and external key stakeholders
Build strong relationships with Amazon and Noon account managers to increase exposure & get category insights to grow the brand

IDEAL PROFILE

2+ years experience in e-commerce (preferably Amazon, Noon, Mumzworld etc) doing online store set up, content creation, data analysis, usage of in platform-tools, order management and fulfillment
Experience building online strategies to increase sales, reduce costs and drive conversion of products including price optimization, PPC, coupons and deals, customer communications, subscribe and save, removing unprofitable products Experience in the GCC markets

Fluency in Arabic and English
Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
A highly entrepreneurial and analytical self-starter who can manage multiple projects
Sound time-management and organizational skills; Excellent communication, problem solving and conflict resolution skills with the ability to make quick judgement calls under pressure.
Desire to work in a high-growth startup environment. Ability to work in a fast-changing environment and deliver results consistently

ABOUT US

Opontia is on a mission to build the next generation e-commerce group in the Middle East, Turkey, Eastern Europe and Africa by acquiring and scaling high-performing businesses on Amazon, Noon, and other online marketplaces. We are a team of e- commerce experts who are passionate about building a portfolio of best-in class retail brands. You will get the chance to work alongside a highly entrepreneurial team of exceptional and experienced people, who previously worked at companies like McKinsey, Amazon, Namshi, Uber Eats and Noon just to name a few. We are backed by top-tier institutional investors and business angels to support us on our mission.

Job Category: Brand Management
Job Location: Saudi Arabia

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